Special Notice: Due to sustained operating losses, we have decided to hold a clearance sale at a loss. Stock for items such as vases and wall art is limited; once sold out, they will not be restocked.
- Where are items shipped from?
All orders are shipped from our U.S. warehouse.
- How soon will my order ship?
Orders are processed and shipped on the same day they are placed.
- How long does shipping take?
Once shipped, delivery is expected within 2 days, though actual delivery times may vary slightly depending on the region and logistics conditions.
- Can I return an item?
Yes. Customers may request a return within 30 days of receiving their order.
- How long does it take to receive a refund?
Once we receive and verify the returned item, the refund will be processed within 3 business days and returned to your original payment account.
- Is stock still available for clearance items?
As this is a clearance sale held at a loss, quantities for some items are limited, and stock will not be replenished once sold out.
- What should I do if an item is damaged?
If you receive an item that is damaged, defective, or does not match your order, please contact customer service promptly and provide relevant photos; we will assist you in resolving the issue as quickly as possible.
Thank you for your support and understanding regarding this clearance sale!